Entrepreneurial-minded Data Analyst with proven track record of leveraging data to optimize operations, reduce costs, and drive strategy. Skilled in developing scalable analytics tools, automating reporting, and leading cross-functional teams. Seeking to lead analytics initiatives at forward-thinking, data-driven organization.
Experience
Deliver-It OverniteAnaheim, CA
Director of Data Analytics2025
Oversaw finance and operations reporting functions during organization-wide transition to new order management system, achieving real-time insight into driver performance and variable delivery costs while maintaining 95% uptime.
Designed reporting process to ensure customer 98% on-time delivery requirement was met across all geographic regions and service types using Python to automate MySQL queries and Pandas calculations.
Data Analytics Supervisor2023 - 2025
Built AWS-based reporting infrastructure used by 100+ managers and employees at 12 distribution centers to track daily volume trends, achieving a 10% cost/package improvement and a 5% boost in stops/hour efficiency.
Developed automated Power BI and Excel VBA macro tools for executives during company restructuring targeting a 40% cost reduction, enabling detailed tracking of financial and operational performance at regional hub and individual driver levels.
Financial Analyst2022 - 2023
Managed semi-monthly payroll for 500+ employees and contractors across 5 states ensuring high levels of accuracy and efficiency by automating daily reporting with Python and SQL Server, cutting annual processing cost by $90K and reducing employee errors by 75%.
Analyzed 10 new customer RFPs per month using Excel-based profitability models with pivot tables to ensure 30% target profit margin was met, using historical data to forecast future demand and impact on fixed infrastructure and linehaul assets.
Destination AmericaCypress, CA
Yield, Inventory, and Revenue Optimization Data Analyst2020 - 2022
Leveraged 6 years of individual customer data to statistically forecast trip region and departure date demand for the contracting and pricing of more than 2,500 departures per year.
Designed new reporting platform based on Power BI, Oracle, Snowflake, and other technologies, enabling deeper insight into sales trends, such as applicable discount, day of week departure, and trip duration.
Spearheaded analysis of 5 competitors for use in modeling dynamic pricing and designing new products, using Python to automate weekly gathering of data from websites and ETL process into Oracle database and Power BI dashboard.
Inventory Management Administrator2017 - 2020
Led the release of several key reporting features 4 months ahead of schedule, providing hourly insight into impact of COVID-19 on departure-level demand and profitability.
Developed Excel VBA macros to automate Hawaii product inventory management functions, completely eliminating the overselling of room allotments and reducing time required from 1-2 hours to 10-20 minutes per day.
Achieved a 15% reduction in late cancellation penalties while processing 30% more departure cancellations than previous year by partnering with sales team to forecast demand and leveraging relationships with vendor partners.
Resurge International (formerly Interplast)Sunnyvale, CA
International Services and Communications Coordinator2012 - 2014
Oversaw annual travel and supplies budget of $250K, reducing expenses by 10% by sourcing reusable materials and leveraging supplier relationships to secure discounts on accommodations.
Built and maintained database housing 10 years of patient records as part of ongoing assessment program and future trip development, as well as for use in social media and donor outreach.
Streamlined volunteer preparation process for 15 trips per year to 9 different countries by contracting with third-party visa specialists and creating a safety and logistics manual, saving dozens of collective hours per trip.
United States Peace CorpsZombodze, Swaziland
Peace Corps Volunteer2009 - 2011
Led the development of libraries at two local primary schools by securing donations of 2,000 books and partnering with the National Library Service to design trainings for teachers and students.
Overhauled the records system of the largest HIV/AIDS clinic in the country, in partnership with the clinic’s nurses and doctors, increasing intake efficiency for the hundreds of patients seen per day.
Produced a series of video interviews featuring volunteers showcasing their community and the projects they were involved with that have received thousands of views on YouTube from potential donors and future volunteers.
Led in-depth dialogues with high school students during weekly life skills classes, covering sensitive topics such as HIV/AIDS, poverty, and gender relations.
Education
University of California, Los AngelesLos Angeles, CA
Master of Business Administration2024
Bachelor of Arts in Political Science and History2007
Fullerton CollegeFullerton, CA
Completed courses: Computer Science, Calculus, Discrete Math2018
Skills
Data Modeling
| Forecasting
| Business Intelligence
| Data Science
| Statistics
| Data Visualization